FAQ



 

Donation FAQs

Can I make a donation to a Team?
Where should I mail donation checks?
Who should I make my check out to?
What is a recurring gift?
How do I find a participant's personal fundraising page?
How quickly can I expect an online donation to post to a participant's fundraising account?
What happens if I check the checkbox to "cover processing fees"?
Are donations tax-deductible?
Do all donors who contribute online receive a receipt?
What is the Sunrise Association Tax ID number?
How do I add a dedication when I make a donation?
Where do I get matching gift forms?
Do matching gifts count towards my fundraising goal?
How do I get credited for matching gifts?

Registration FAQs

If I registered for last year's event, will my information be saved in the system?
What does "Goal Amount" mean?

Fundraising FAQs

What can I do if a check is written out to me personally?
Can I mail in a cash donation?
How quickly can I expect an online donation to post to my page?
A donor is requesting a Tax ID number; what is that and how can I get it?
Not all of my donors are showing up on my fundraising page. Why?
Where can I find a list of the people who have donated to me?
How can I send a thank you email to my donors?
Why am I receiving emails telling me that I've received a donation?

Website FAQs

What is a Fundraising Page URL?
Can a donor add a dedication message that appears in my fundraising page?